Yes we give Money Back Returns or Exchanges (if stock is available) You have 14 days from delivery date to initiate a return. Customers are responsible for shipping label cost for returns & exchanges
Pre orders are final sale no returns or exchanges due them being made to order and no available stock left over.
If your package has been lost or stolen send us an email at info@marhernz.com. Based on your situation with your package you may be eligible for store credit.